Reservation Policy
- In order to confirm your booking you need to pay atleast 50 % of your total booking amount as advance
- The food charges will be extra and will be payable during checkout
- The charges are tax inclusive
- Planet Stays reserves the right to cancel any booking due to abuse or any other unexpected circumstances
Guest cancellation Policy
- To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
- If they cancel 14 or more days before check-in but not within 48 hours of booking, you’ll be paid 50% for all nights
- If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights
- If they cancel after that, you’ll be paid 100% for all nights
- The refund amount will be credited in guest’s bank account in maximum 5-7 working days.
